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NetCentral is the network and security operations console built for a financial-services firm — one place to see everything seven separate tools used to show, joined into incidents that actually mean something.
Talk to us: 312-432-4480Email usMonitoring, logs, firewalls, wireless, storage and uptime tools each told part of the story. NetCentral reads them all, matches every device to a single identity, and turns thousands of raw signals into a short list of incidents with a clear reason for each.
Many rules — from cross-source device-down merges to critical-path degradation, optic decline, port flaps and fleet-wide log patterns. Most specific rule wins; every event is charged to exactly one incident.
A score out of 100 computed from its own explanation. Deductions weighted by severity and device class — the fifth tunnel down counts less than the first.
Routes by severity, device class, site, source and time of day. Knows new from escalation, reopen, recovery and closed — and records why anything was held.
Business session clocks including sessions that cross midnight and weekends, with daylight-saving and holiday awareness, plus maintenance windows and quiet hours.
An AI analyst that answers only from verified facts and shows the evidence.
Sensitive details are protected before any AI is used, and AI spend is capped.
Built from the devices' own neighbour tables. Every cable repainted from live port state every 60 seconds — red when down, amber when flapping.
Operations, capacity, hardware, voice, planned work and more — each monitor on its own channel, and the wall says so if it ever stops updating.
Rules measure every device against the estate's own majority standard, with evidence, the exact fix, and how to verify it.
NetCentral ships improvements almost every day. Some of the biggest since this page first went up:
What the monitoring says is kept apart from what a person decided, so a dealt-with alert never quietly returns, and down-on-purpose links clear in one click.
Ack, Snooze, Resolve, Standby →A morning state-of-the-network article written from verified facts, with a measured trajectory and a bottom line, read aloud.
An optional animated news desk with nine fictional presenters, each owning a beat. Every figure on air is checked against the live system first.
Meet the cast →End-of-support dates and vendor security advisories matched to the software each device actually runs. Never advice unless it is verified.
A Help Center with illustrated articles, plus an infographic library whose every fact is computed from the live system.
Open findings are re-read from the device after every change and closed when the evidence says they are fixed.
Workstations, patching, vulnerabilities and DNS protection joined to the network, so a problem has a machine and a person attached.
For a business that runs on time-critical systems, 'down for five minutes' means something very different during working hours than at 2 am on a Sunday.
Core sources every 60 s; others every 2–5 minutes.
Signals folded into incidents, most specific rule first.
Severity, time of day and windows weigh in.
Rate limits, quiet hours, storm digests: 8+ incidents in 15 min → one message.
Every decision recorded — including why something was held.
NetCentral is built by Jose M. Laboy, Synthetic Intelligence Director, working with a crew of AI engineers.
Call or email and a Haventech engineer will walk you through what AI can do for your business. Mon – Fri, 6:30 am – 5:00 pm.